Reconnecting your store
Occasionally Stockwik will ask you to reconnect your Shopify store. It's quick, and your data is safe — reconnecting just restores the secure link between Stockwik and Shopify.
Two situations
"Your store is disconnected" — this appears if Stockwik was uninstalled from your Shopify store. Reinstalling/reconnecting picks up right where you left off.
"Reconnect your store" (connection expired) — Shopify's secure connections refresh periodically, and occasionally one lapses. Your data is untouched; you just need to re-establish the link.
How to reconnect
- On the message, click Reconnect store.
- Approve the connection in Shopify (the standard permissions screen).
- You're returned straight to the app, fully connected — no need to set anything up again.
Note
If you'd rather switch accounts instead, there's a Sign out link on the same screen, so you're never trapped.
If it keeps happening
Reconnecting should resolve it. If you repeatedly see a reconnect prompt, make sure Stockwik is still installed in your Shopify admin (Settings → Apps), then reconnect once more.