How syncing works
Stockwik mirrors your Shopify store. Syncing is how it pulls the latest data in — and Shopify always stays the source of truth for your stock.
What a sync pulls
Clicking Sync (top of the app) refreshes everything from Shopify:
- Products — names, SKUs, images, vendors.
- Locations — your Shopify locations and their addresses (used as the "ship to" on purchase orders).
- Inventory — on hand, available, and committed, per location.
- Sales — a rolling full year of order history, used to calculate velocity. Refunds that restock are netted out and cancelled orders are excluded, so the numbers reflect real demand.
Shopify is the source of truth
Stockwik shows your stock exactly as Shopify reports it. It only writes back to Shopify when you take an action:
- receiving a purchase order,
- committing a cycle count, or
- updating a product's cost.
In each case, Stockwik pushes the change to Shopify first, then records it locally — so the two never drift apart.
What happens on your first sync
The very first sync also sets you up to start planning immediately:
- a supplier is created for each vendor on your products, and
- a default "Each" buy option is created for every product.
You refine these during onboarding and anytime after.
When to sync
- Sync is manual today — click the button whenever you want fresh numbers (a good habit before working your reorder list or receiving stock).
- The Adjustments (counts) page automatically refreshes inventory when you open it, so you're counting against current numbers.
Note
There's no automatic background sync yet, so if something looks out of date, run a Sync. A full sync typically takes 20–60 seconds depending on catalog size.
Tip
"Full year of sales history" is a rolling window — Stockwik keeps the most recent year for velocity and reporting. It isn't multi-year archival.